Job Description

Job Description

Job Description

What is a Quality Assurance Analyst I at SMT?

Are you a sports fan? Do you have experience working in a QA or software testing environment? Do you enjoy knowing the “why” and “how” that makes applications work and find enjoyment in seeing them properly deployed in the field? If you answered yes, here’s your chance to kick off a career in sports technology with SMT as a Quality Assurance (QA) Analyst I!

Our QA Analysts work within SMT’s Technology Services department to support software development and product management through rigorous testing and troubleshooting methods.

This opportunity requires exceptional attention to detail, curiosity and problem solving, strong written communication and documentation abilities.

What is Your Daily Impact at SMT?

As a QA Analyst, you will be responsible for testing and deployment of innovative new product releases. You will also tackle troubleshooting customer-reported field issues for existing product releases. Completion of your responsibilities will involve utilizing both off-the-shelf and SMT internally developed test tools to execute these responsibilities, as well as building, verifying, maintaining, and troubleshooting product installers.

Additional responsibilities include:

• Performing manual, functional and regression testing of SMT base products
• Isolating, replicating, and documenting defects and verify fixes
• Creating product test checklists, scripts, scenarios and end-to end test plans
• Using high-level (acceptance test) tools for automated testing of SMT base products
• Identifying test requirements from specifications prior to the development of a given product or feature
• Creating clear, concise, detail-oriented acceptance test suites (sets of scripts)
• Ensuring validated deliverables meet functional and design specifications
• Writing front-end tests prior to the development of a given product
• Working within multiple Scrum teams to test project-related software and to build install scripts
• Assisting in the build and maintenance of SMT building and test lab equipment and software
• Supporting customers dynamically in the field with periodic on-call responsibilities and troubleshooting customer software issues in the field
• Providing thorough and accurate written and verbal updates to managers

What Do You Bring to SMT?

• Bachelor’s degree in computer science, Technology, Engineering, or a related field, or comparable industry experience
• 2+ years’ experience with software QA and using automated test tools preferred
• 2+ years’ experience with an agile (Scrum)-based test-driven software development life cycle preferred
• Fundamental understanding of major sports
• Strong attention to detail and dedication to efficiently working problems to resolution
• A self-motivated mentality with stellar time management and organizational skills
• Professional communication skills, both verbal and written
• A positive “can-do” attitude when troubleshooting or problem solving
• Strong analytical and problem-solving skills
• Ability to:
  1. Work well in a fast-paced and ever-changing environment
  2. Learn new base products and testing techniques
  3. Multi-task and maintain attention to detail
  4. Independently research and respond to technical questions and issues
  5. Independently, quickly, and efficiently identify and solve technical problems
  6. Quickly learn new concepts, industry trends, and technologies
• Willingness to travel to live events on occasion

What Can SMT Offer You?

Your work will directly contribute to sports broadcast products enjoyed by millions of fans across the world. You will get to tell your family and friends, “Hey, I helped build that!”

You will get to work in a highly collaborative and supportive environment and get to partner with some of the tops minds in the sports technology field.

This is a full-time position and includes eligibility to several benefits plans, dental and vision plans, paid time off as well as other benefits.

Who is SMT?

SMT offers an unparalleled level of technology and services unavailable anywhere else in the sports market. Our products are a producer’s dream, from fan favorites like data-driven graphics, clock-and-score bugs, tickers, and virtual solutions to behind-the-scenes services such as video board production, talent prompters, and information systems.

For more than 30 years, our broadcast and onsite solutions have played an integral role in the presentation of the world’s most prestigious sporting and entertainment events, from the Olympics to the Super Bowl, Triple Crown, tennis Grand Slams, NASCAR, NHL, NCAA basketball, PGA majors, and much more. SMT provides clients with a full-service, turnkey solution designed to bring producers and patrons the highest level of technical innovation available.

SMT is headquartered in Durham, N.C., and has divisions in Jacksonville, Fla., Fremont, Ca., Munich, and Toronto. Within its 700-plus staff, SMT has an internal R&D capability that stimulates the development of proprietary technology solutions for organizing bodies, broadcasters, teams and arenas, sponsors, and event operators worldwide.

Want to learn more about our technology and the work our teams do? Visit SMT.com or follow us on social media.

Are you ready to join the SMT Team and become a Game Changer?  

Apply Now!

SMT is an equal opportunity employer. 

SMT participates in E-Verify.

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