Job Description

Full job description

Date: Dec 12, 2024

Location: ABILENE, TX

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.

Employee Benefits:

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.

Review our Top 10 Tips for Success when Applying to State of Texas Jobs.

Functional Title: Program Supervisor IV

Job Title: Program Supervisor IV

Agency: Dept of State Health Services

Department: Region 2/3

Posting Number: 1233

Closing Date: 01/11/2025

Posting Audience: Internal and External

Occupational Category: Community and Social Services

Salary Group: TEXAS-B-20

Salary Range: $4,263.16$5,206.08

Shift: Day

Additional Shift: Days (First)

Telework: Not Applicable

Travel: Up to 50%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Exempt

Facility Location:

Job Location City: ABILENE

Job Location Address: 4601 S 1ST ST

Other Locations: Abilene; Wichita Falls

MOS Codes:

0203,0207,0302,0370,0520,0602,0802,1802,1803,2340,5502,6302,6502,7202,7208,7210,7220,7502,8005,8858

9702,16GX,3D0X1,60C0,611X,612X,63G0,641X,712X,86M0,86P0,8U000,9G100,BOSN,ELC,ISS,MAT,MED,MLES,MSSD

MSSE,MSSR,OSS,WEPS

Brief Job Description:

Under the direct supervision of the HIV/STD Program Manager, the Program Supervisor IV works under general supervision with moderate discretion for the use of initiative and independent judgment. The Program Supervisor IV will perform advanced public health work within the HIV/STD program by supervising the work of assigned program staff and providing training and technical assistance in the program area, as well as reviewing and preparing reports on the effectiveness of program activities. In addition, they will orient, train, and provide mentoring and supervision to program staff to achieve HIV/STD program goals. The Program Supervisor IV works closely with the Disease Intervention Specialist (DIS) and Surveillance staff to conduct comprehensive HIV/STD prevention, intervention, and surveillance activities according to DSHS's Program Operating Procedures and Standards. In addition, the Program Supervisor IV will conduct disease intervention activities according to DSHS's performance standards as outlined by the HIV/STD Performance Indicators goals and provide technical assistance and/or support to local health departments, DSHS contractors, hospitals, laboratories, physicians, community organizations, state, county, and federal government agencies, and the public in general. The Program Supervisor IV will maintain confidentiality in all aspects of duties. Member of the Incident Command Structure in response to public health emergencies. Must comply with HHS, DSHS, and Texas Department of Public Safety applicable policies/procedures/standards. This position is office-based, with independent travel throughout the State of Texas and out-of-state to complete essential job functions.

Essential Job Functions (EJFs):

PROGRAM OPERATIONS: Serves as a guide and supervisor to the Disease Intervention Specialists (DIS) and STD surveillance staff by coaching, mentoring, and fostering teamwork in the day-to-day operations of the HIV/STD intervention and prevention activities in the region. Communicates assignments to staff and monitors the progress of staff in completing assigned investigations in accordance with DIS/Surveillance performance standards. Provides DIS/Surveillance training to new and experienced staff and collaborates in staff development. Performs HIV/STD disease intervention activities - interviews and field investigations in accordance with DSHS DIS/Surveillance performance standards. Seeks to enhance, sponsor, and ensure HIV/STD staff, provider, and community partnerships and support communication strategies that promote HIV/STD prevention activities. Attendance at community events is required. Ensures direct reports have a working knowledge of public health, evidence-based practices, essential public health services, and HIV/STD. Ensures PHR 2/3 direct reports meet or exceed Bureau of HIV/ STD and DSHS performance standards. Must be able to independently travel throughout the State of Texas and out-of-state to complete this essential job function. (40%)

QUALITY ASSURANCE: Monitors DIS and surveillance staff performance through the pouch, field, interview, and case management audits following the DSHS DIS audit schedule. Generates worker activity reports in THISIS workflows to measure DIS/surveillance compliance towards the achievement of STD program indicators. Monitors and ensures that DIS case management and field investigations are conducted in accordance with DIS performance standards. Provides feedback to DIS staff to expedite field investigations and case management. Generates THISIS QA reports and coordinates timely completion of data corrections. Must be able to independently travel throughout the State of Texas and out-of-state to complete this essential job function. (35%)

SUPERVISION OF PEOPLE: Assures orientation and program accountability for HIV/STD staff, In collaboration with the HIV/STD Program Manager. Performs all personnel management activities in accordance with agency and regional policy: job descriptions, hiring, performance evaluations, employee recognition, disciplinary actions, time and leave management, and travel review and approval. Collaborates with the HIV/STD Program Manager to coach, counsel, and carry out disciplinary actions as per HHS DSHS personnel policy. Must be able to travel independently throughout the state of Texas to perform supervisory essential job functions. (20%)

REGIONAL SUPPORT AND DISASTER RESPONSE/RECOVERY: Participates in regional assignments/duties/special initiatives. May be required to work other than normal business hours to respond to public health emergencies; actively participate and/or serve in a supporting role to meet the agency's obligations for disaster response/recovery/Continuity of Operations (COOP) activation- requires completion of at least ICS 100,200, 700 and 800 and may require an alternate shift pattern assignment and/or location. Maintain compliance with DSHS Policy, Fleet Operations, and Management & Procedures and Standards, and a current valid Texas Driver's License. Must be able to independently travel throughout the State of Texas and out-of-state to complete this essential job function. (5%)

Knowledge, Skills and Abilities (KSAs):

KNOWLEDGE OF: Principles and practices of public health, public administration, and management, continuous quality improvement, sexually transmitted infections, communicable disease surveillance, and epidemiology. Federal, state, and local rules and regulations govern reporting and controlling STDs, HIV, and AIDS. Centers for Disease Control and Prevention HIV/STD guidelines. Major STDs, HIV and AIDS transmission, symptomatology, diagnostic techniques, recommended treatment, and the most current accepted prevention and control strategies. Medical terms and familiarity with medical records. Principles and practices of the STD control program operations and the methods, processes, and techniques used to develop and deliver state, regional, and local public health programs. Sensitivity to socioeconomic and cultural (ethnic, racial, gender, sexual orientation) issues, including prejudices and stereotypes, influences HIV/STD surveillance and intervention efforts. Extent and scope of HIV/STD problems affecting Texans.

SKILL IN: Monitoring and evaluating employee performance. Building and maintaining professional relationships. Devising solutions to administrative and personnel problems. Gathering, assembling, correlating, and analyzing facts to draw meaningful conclusions. Being cognizant of special populations and the needs of those to customize programs and messages to reach those at greatest risk of diseases. Clear and effective oral and written communication with a wide range of audiences and forums, including interpersonal, public presentations, and publications. Technical and routine reports and correspondence for a variety of audiences, including agency administration, elected officials, at-risk populations, and other stakeholders. Application of administrative and analytical methods and techniques within the framework of local, regional, or state public health organizations to achieve program goals. Use of word processing (Word), database (Access), spreadsheet (Excel), electronic mail (Outlook), and presentation (PowerPoint) software and personal computer in a network environment.

ABILITY TO: Supervise, coach, and mentor direct reports. Assign and monitor the work of others. Complete goal-oriented program projects and tasks with limited supervision. Adhere to federal, state, and local laws, rules, regulations, and confidentiality guidelines governing the reporting and control of STDs, HIV, and AIDS. Abide by Texas Department of State Health Services and Health and Human Services Guiding Principles, Code of Ethics, Standards of Conduct, Universal Expectations, Policies, and Procedures. Maintain effective working relationships with internal and external stakeholders using tact and diplomacy. Work effectively with and influence medical professionals (i.e., physicians, nurses, laboratory technicians, and other health professionals. Successfully engage diverse populations of Texans to prevent and control sexually transmitted diseases. Must be able to independently travel throughout the State of Texas and out-of-state to complete essential job functions. Work in an office-based setting. Work evenings and weekends as may be required depending on the education and outreach activities.

Registrations, Licensure Requirements or Certifications:

Must possess a valid Class C Texas driver’s license, or equivalent license from another state.

Phlebotomy certification required or must be obtained within six months of employment.

Certified Health Education Specialist (CHES or MCHES); Community Health Worker (CHW); or Certified in Public Health (CPH) preferred.

Initial Screening Criteria:

1. At least a bachelor's degree from an accredited four-year college or university with major coursework in public health, community health, health education, and promotion, or a related field.

2. Documented in the application at least one year of work experience as a Disease Intervention Specialist (DIS) or with skills from public health, community-based work, population-based initiatives, or community coalitions programs.

3. Documented experience in supervising people for at least one year.

4. Computer experience and working knowledge of Microsoft Office, and database management systems.

Additional Information:

Resumes will not be accepted in lieu of an application but may be provided as supplemental materials. All fields on the application must be filled-in completely. Applicants must provide information relevant to the required experience for this position in the job history sections of the application. -or- Information on application must clearly state how applicant meets initial selection criteria in the summary of experience section of the application.

Prior to beginning employment, employees/applicants who indicate they hold a degree from an institution of higher education must provide an original college transcript indicating they earned a Bachelors degree from a U.S. college or university or foreign degree determined to be equivalent by an acceptable education evaluator.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com.

Salary Information, Pre-employment Checks, and Work Eligibility:

• The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
• Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
• DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 form

Nearest Major Market: Abilene

Job Tags

Full time, Temporary work, Part time, For contractors, Work experience placement, Local area, Remote job, Shift work, Weekend work, Afternoon shift,

Similar Jobs