Job Description

Job Description

Job Description

Prime Primary Care is state-of-art primary care practice. We serve Commercial, Medicare, ACA and self-pay patients. Our services include primary care, health screening, sick visit, nutrition education, lab, diagnostic, and other resources for our patients.

We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.

Duties and responsibilities:

Administrative Duties:

• Oversee daily operations of the medical office.
• Manage office schedules, appointments, and staff shifts.
• Insurance verification and eligibility
• Ensure compliance with healthcare regulations and policies.
• Maintain accurate patient records and ensure confidentiality (HIPAA compliance).
• Coordinate communication between medical staff, patients, and vendors.
• Develop and implement office policies and procedures.
• Handle patient inquiries and complaints professionally.
• Maintain office inventory, including medical and office supplies.
• Supervise billing and coding to ensure accurate insurance claims processing.
• Prepare reports and track office performance metrics.

Financial Responsibilities:

• Oversee budgeting, financial planning, and cost control.
• Monitor revenue cycles and ensure timely billing and collections.
• Handle payroll and manage staff compensation records.
• Negotiate contracts with vendors and service providers.
• Monitor and authorize office expenditures.

Human Resources Management:

• Hire, train, and supervise administrative and support staff.
• Conduct performance evaluations and address staff concerns.
• Develop employee schedules and manage workloads.
• Ensure staff compliance with policies and training requirements.
• Foster a positive and productive work environment.

Compliance and Safety:

• Ensure adherence to healthcare laws, including OSHA and HIPAA regulations.
• Conduct regular audits and risk assessments.
• Implement infection control protocols.
• Coordinate with healthcare providers to meet accreditation standards.

Technology Management:

• Oversee electronic health record (EHR) system usage and troubleshooting.
• Ensure data security and backup procedures are followed.
• Introduce new technologies to improve office efficiency.

Knowledge, Skills, and abilities:

Bilingual is preferred

Strong computer skills

Excellent writing skills

Medical billing experience required

Experience in Availity, other insurance portals, Eclinicalworks Practice Management or related skills working with EMR and practice software

Excellent phone etiquette and customer service

Insurance billing, pre-certifying - 2 years preferred

Primary care practice experience - 2 years preferred

Website, marketing, or social media experience is a plus

Effective organizational skills and ability to maintain systems for a good workflow

Attention to detail while multitasking

Self-motivated with initiative

Dependable

Office hours Monday -Thursday 8:30-4:30, Friday 8:30-3:00

Job Type: Full-time

Medical Specialty:

• Primary Care

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus opportunities

Ability to commute/relocate:

• Arlington, TX 76013: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Billing: 2 years (Required)
• Medical office management: 2 years (Required)

Language:

• English (Required)
• Spanish (Preferred)

Work Location: In person

Job Type: Full-time

Pay: $26.00 - $29.00 per hour

Expected hours: 38.5 per week

Benefits:

• Paid time off

Schedule:

• Monday to Friday
• No nights

Ability to Relocate:

• Arlington, TX 76013: Relocate before starting work (Required)

Work Location: In person

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