Customer Service Representative/Lead Facilitator - Remote | WFH Job at Get It - Hospitality, Tallahassee, FL

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  • Get It - Hospitality
  • Tallahassee, FL

Job Description

Customer Service Representative/Lead Facilitator

**Location:** Remote (Work from Home)

**Hours:** Full-time or Part-time, Flexible Hours

About the Role:

We are seeking a dedicated Customer Service Representative/Lead Facilitator to join our team. This is a remote position with flexible hours, offering the opportunity to work either full-time or part-time. The compensation is up to $20/hr (base + commissions).

As a Customer Service Representative/Lead Facilitator, you will play a crucial role in locating and supporting individuals who have been injured or families of those who have lost loved ones in specific circumstances. These include:

1. Civilians injured, or families of individuals killed, while working for U.S. companies supporting the U.S. military abroad (e.g., Iraq, Afghanistan, Ukraine, Nepal, Philippines, or any country with a U.S. military base or U.S. contractors supporting the military).
2. Anyone (civilian or military) injured by certain terrorist acts.

Responsibilities:

- **Educate and Engage:** Help educate and engage with clients affected by injuries or loss.
- **Claims Process Guidance:** Guide clients through the claims process.
- **Locate Eligible Individuals:** Assist in locating eligible individuals and families to support them in collecting compensation.

Types of Leads You Will Be Connecting With:

- **Civilian Contractors:** From any country (U.S. citizenship not required).
- **Wounded Veterans:** Iraqi and Afghanistan veterans.
- **Gold Star Families & Civilian Contractors:** Even if already receiving benefits.

Examples of Professions:

- Construction crew in U.S. Government-funded projects worldwide.
- Heavy Equipment Operators on U.S. military bases or ports.
- Drivers delivering supplies or fuel to U.S. Forces.
- Linguists or Translators supporting U.S. Forces globally.
- Security Personnel in U.S. Government projects or Department of State.
- Food Services Personnel in U.S. Military bases.

Types of Injuries:

- Any physical injury.
- Death.
- Mental trauma (PTSD, Depression, Anxiety).
- Nightmares, Insomnia, Panic attacks.
- Suicidal thoughts, Recurring flashbacks of traumatic events.

Examples of U.S. Companies:

- AECOM
- Air Scan Academi
- Bechtel
- Baker Hughes
- Blackwater (Constellis Holdings)
- Boeing
- CACI International
- DRS Technologies
- Dell
- DynCorp
- Eagle Aviation Services and Technology (EAST)
- Ecolog International
- Fluor Corp
- General Electric
- General Dynamics
- Global Linguist Solutions
- Halliburton
- Honeywell
- IAP
- Lockheed Martin
- Kellogg Brown & Root (KBR)
- Military Professional Resources (MPR)
- Northrop Grumman
- PAE
- Raytheon
- SCI
- Schlumberger
- Service Employees International
- Sikorsky and Bell Textron
- Titan Corp
- Triple Canopy
- USAID
- Vinnell Corp

Job Details:

- **Schedule:** Flexible schedule with some overlap during the 9:00 AM - 5:00 PM EST.
- **Remote:** 100% Online, based outside the US.

If you have a steady internet connection, a background in customer service or project support, and are proficient with common tools like MS Word, we invite you to apply. Join a team dedicated to making a difference in the lives of those who need it the most.
Employment Type: Full-Time
Salary: $ 120,000.00 Per Year

Job Tags

Full time, Part time, For contractors, Remote job, Work from home, Worldwide, Gangs, Flexible hours,

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