Job Description

Job Description

Job Description

The Management Trust

Position Title: Corporate Marketing and Communications Manager

Location: Portland, OR - Hybrid

Reporting To: Corporate Vice President of Specialty Services

Status: Exempt, Full-Time

COMPANY PROFILE:

The Management Trust is a community association management company. We believe that building and maintaining a community takes more than just hammers and nails. It takes integrity, trust, experience, and support. Our success is based on the belief that effective management anticipates our clients’ needs, not merely reacts to them. We are a company of creative and committed individuals driven by grand aspirations and are proud to be the only 100% employee-owned property and community management services firm in the nation. Our Employee Owners are encouraged to actively participate in growing our business by helping define best practices every day. It is in this spirit that we encourage you to explore this opportunity to join The Management Trust team.

EMPLOYEE OWNER POSITION PURPOSE:

As our Marketing Campaign Manager, you play a pivotal role in shaping the voice and image of The Trust. You are responsible for developing and implementing strategic communication plans that effectively reach and engage internal and external target audiences. Your primary duties include crafting compelling content for various platforms such as social media, The Trust corporate website, Text Trusty, ONE Trust (company intranet site), Salesforce, and Vantaca. Your role requires a deep understanding of the brand’s identity, culture and goals to ensure consistency and alignment across all communications. You are also tasked with utilizing Trust tools and CRM platforms (Including but not limited to Salesforce software) to analyze market trends and internal/external customer feedback to optimize marketing strategies. Additionally, you will collaborate with various internal/external partners and departments to create cohesive promotional communications that advance various company initiatives, while also enhancing the company’s presence and reputation. Ultimately, the Marketing Campaign Manager acts as the bridge between The Trust and its audiences, ensuring that every message resonates and drives engagement.

JOB DUTIES AND RESPONSIBILITIES:

• Plan, develop, implement, and analyze comprehensive marketing, public relations, and communications strategies, incorporating media advertising, social media engagement, print and digital content, and email marketing.
• Drive revenue growth by executing core partnership strategies to support aggressive and sustainable year-over-year increases.
• Produce high-quality content for case studies, posts, graphics, proposal communications, and key announcements.
• Lead all communication efforts for marketing campaigns, special events, and external partnerships to maximize impact and visibility.
• Leverage data and insight from leadership, market trends to track and report on marketing performance analytics including media engagement and return on investment for media buys.
• Manage media campaigns, including media buys, events, press relations, public image initiatives, spokesperson training, and the creation of communication materials such as social media content.
• Oversee the development and production of marketing publications, collateral materials, and social media campaigns to ensure quality and consistency.
• Lead the planning and execution of direct response marketing campaigns, from concept to completion.
• Create, maintain, and manage marketing automation workflows and campaign systems.
• Strengthen and evolve branding and marketing strategies to align with and support The Trust’s strategic initiatives, programs and objectives to internal and external audiences.
• Evaluate and utilize new and existing digital technologies to enhance marketing efforts and increase brand awareness.
• Co-Chair The Trust’s Marketing Committee, including budgeting, planning, and development.
• Support the Leadership Team in crafting and delivering clear and impactful internal and external communications that align with the organization’s vision and strategies.
• Promote a culture of high performance, continuous improvement, and teamwork
• Set efficacy goals, establish priorities, periodically report on measurable results.
• Advance The Trust brand by delivering high-quality, timely, and impactful communications that foster our employee ownership spirit.

QUALIFICATIONS:

• This skill set is generally acquired through a combination of a degree in Marketing and Communications or other related disciplines, and/or five years of applied experience in a mid-sized to large company.
• Creativity, excellent interpersonal skills, and the ability to multitask in a fast-paced environment are critical for success in this dynamic role.
• Strong writing and editing skills are essential
• Proficiency in digital marketing tools and analytics (Salesforce, HubSpot, etc.)
• Ability to think strategically and creatively as well as strong problem-solving skills.

• Excellent client management and communication skills, capable of building rapport and trust with stakeholders of all levels.
• Analytical mindset with a strong proficiency in using data to inform decisions and drive campaign improvements.

• Ability to leverage all available internal and external resources to solve problems.
• Ability to utilize technology to efficiently discharge tasks.
• Extensive results-oriented experience in marketing and communications.
• Ability to interact with all levels of staff in a diverse industry.
• Proficiency of MS Office Suite and a willingness to learn new technology based on the business’ needs.
• The ideal candidate will demonstrate a strong capacity for self-motivation, strategic thinking, and a passion for learning and growth. They should possess the ability to approach problems with creativity, propose dynamic solutions, and exhibit an unwavering commitment to driving projects forward. This mindset should be supported by a track record of taking initiative, adapting to changing environments, and achieving measurable results in previous ventures or projects

SPECIAL POSITION REQUIREMENTS:

• Must be able to accommodate necessary travel for the purpose of delivering in person training at various locations of The Management Trust.
• Must have reliable transportation and be available for evenings and occasional weekend meetings.
• Must be able to drive in the dark if required.
• Must have and maintain a valid driver’s license, vehicle insurance, and driving record in compliance with Company policy.

ESSENTIAL FUNCTIONS:

• Use standard office equipment, including computers, multiple web-based applications, smartphone, tablet, copier/scanner, etc.
• Fluent use of company software, applications, and communication tools (i.e. Telecom applications, ONE Trust, my.managementtrust.com, SEO platforms, Salesforce)
• Must be able to walk for up to 4 hours at a time for external events and meetings.
• Be stationary for periods of time.
• Relocate up to (25) pounds.
• Travel to and from offsite locations.

SCHEDULE & TRAVEL:

• Monday-Friday from approx. 8:00 am-5:00 pm
• This position may require occasional long hours to meet business needs
• Up to approximately 10% domestic (including occasional overnight) travel annually

The Management Trust is an Equal Opportunity employer. We celebrate and support diversity.

TMT reserves the right to modify this job description at any time based on business need.

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